Delete your online / mobile banking account

We’re sorry to see you go!

Please read River City FCU’s policies regarding the deletion of our members’ online and mobile banking account:

• To request the deletion of your rcityonline & rcitymobile account, please reach out to a River City FCU representative by:

  • Calling us at (210) 225-0708 or 1 (800) 644-4748

  • Email at membercontactcenter@rivercityfcu.org

    • Please provide your first and last name, and a good phone number for our team to follow-up

• Information such as your usage history, account information, and banking activity will be retained in compliance with regulatory guidelines as long as the user account is active. Once the user account is deleted, we will not retain any activity from the user account.

• Please review our Privacy Policy for further information concerning your personal information at River City Federal Credit Union

• Please visit our Online / Mobile Terms and Conditions for a complete user overview of our digital banking services
  

Please note: your River City FCU membership will remain active upon deletion of online/mobile account.